Frequently Asked Questions

Why are there errors on my credit report?

The credit bureaus are responsible for collecting credit data for more than 250,000,000 consumers. This is no easy task and mistakes can happen. Since the credit bureaus only list items that are reported to them by businesses and lenders, they are generally not to blame.
Errors on credit reports can be caused by a variety of reasons, including:

  • An application was submitted under a different name (e.g.: Robert Smith vs Bob Smith)
  • Someone made a clerical error when inputting your information into their system
  • The social security number provided might have been incorrect
  • Payments on credit cards or loans might have accidentally been applied to the wrong account
  • Someone might have submitted a credit application without your consent

Fixing errors on your credit report can be difficult and very time consuming. If you need help, please contact CreditAssist at 1-888-438-8755 to speak with a representative today.

How much does the service cost?

The beauty of our pricing is in its simplicity. We charge a flat-rate of $179.95 per month, and only after we have done the work we have promised to do for that month. No matter how many items you wish to dispute or how many documents we draft for you, there will NEVER be hidden fees or confusing charges to understand. You can also cancel the service at any time without any penalties or obligations.

How long will the process take?

While everyone’s credit goals and profile are different, on average our clients start to see some results within the first 30-45 days. As you can imagine the number and type of items disputed can alter the time frame. Results could include a removal, modification or validation.

Why can’t I send all of my disputes in one single request letter?

Generally speaking, the Credit Bureaus do not take kindly to dispute letters that contain long lists of negative items. The Bureaus might get the impression that a consumer is not determining the legitimacy of the negative items and simply challenging everything. Their offices could flag these types of dispute letters as frivolous and may choose not to process your dispute request.
Because of this, we schedule your dispute letters in such a way where it will be carefully thought out requests addressing very specific and unique issues. The exact scheduling/timing we develop will depend on: the total number of dispute items, the Bureaus and creditors involved in the dispute, as well as the type of dispute we’ll be submitting.

How does the service work?

Our process is simple. In fact, the setup only takes a few minutes. First, we’ll help you obtain your credit report and work with you to identify the inaccurate information. Once you’ve prioritized the items you wish to dispute, we’ll do the rest.

Based on your priority and credit goals, we will create a game plan to maximize our efforts and minimize your wait time. Our team will draft and send customized dispute letters to the credit bureaus as well as your creditors. We will also work with you on drafting any follow-up letters that might be required. As the credit bureau removes or updates the incorrect information from your credit report, we’ll obtain updated copies for your records.

What results can I expect from CreditAssist.com?

In short, you can expect CreditAssist to help you with the removal of inaccurate, unverifiable, or erroneous information from your credit reports. Your credit score is calculated based on the items found in your report, thus removing inaccurate negative information can have a significant impact on your scores. Since everyone’s credit goals and profile are different, the level of impact to your overall credit may vary.

What do I need to get started?

Nothing. Simply call and speak to one of our friendly team members and we’ll get you going with everything you’ll need. We’re available Monday-Friday from 7:00am-6:00pm (PST) by calling 1-888-438-8755.

Will I be able to speak to a credit representative when I have questions?

Absolutely! If you ever have any questions throughout the process help is just a phone call away. You can speak to one of our representatives by calling 1-888-438-8755, Monday-Friday from 7:00am-6:00pm (PST). Or if you prefer, you can send our team an email anytime at [email protected]

Why should I hire CreditAssist.com to help me with my credit?

When you work with CreditAssit.com you’ll be working with a team of dedicated professionals who share a passion for the credit industry. We’re motivated by our shared belief that everyone should experience the benefits that come from an accurate and correct credit report. In fact, many of our team members have been in your shoes and used CreditAssist to personally overcome bad credit.

We combine our commitment and extensive in-depth knowledge of the various laws protecting your credit rights with cutting-edge technology to deliver an unmatched customer experience. We want you to succeed! And success for us doesn’t just mean helping you correct errors on your credit report. It also means providing guidance on smart credit habit so you always stay in control of your credit.

Can I fix errors found on my credit report on my own?

Yes, you can. As a consumer, the federal government extends you the right to dispute items, work with creditors and bureaus, and resolve errors on your own.

Aside from removing errors, what else can I do to help my credit score?

While removing inaccurate, unverifiable, or erroneous information from your consumer credit report might be one of fastest ways to help your credit score, there are other strategies you can consider. Visit our Education Center to read more about smart credit decisions and habit.